general terms and conditions

Instructors and classes are subject to change without notice. please visit the PLNK class schedule for updates.

PLNK accepts all major debit and credit cards through mindbody. our studios do not accept cash or checks.

PLNK is not responsible for any bank or overdraft fees.

All sales (both classes and merchandise) are final. 

Classes are non-refundable, exchangeable or transferrable.

cancellations

No problem! we have a 12 hour cancellation policy. this means that you can cancel your class reservation up to 12 hours before the start of your class and the credit will be returned to your account for future use.

All reservations must be cancelled online through mindbody. to cancel, login to mindbody, go to ‘my info,’ click ‘my schedule,’ and then click ‘cancel’ next to the class time.

For clients enrolled in any monthly unlimited all no shows and late cancels incur a $15 fee.

For clients enrolled in the 4x, 8x, 12x memberships and for those using a package, all no shows and late cancels will be deducted from the account as if you were there.

waitlist 

Add yourself. you typically get a spot. in order to do so, you must have class credits in your account. if a spot opens up you will be notified by email, tedt, or phone depending on the preference you set up in your profile.

To receive mindbody alerts you must choose to do so in your account settings.

You can remove yourself from the waitlist up to 12 hours before the start of class.

Please note that all classes have a 12 hour cancellation policy. if you are added to a class from the waitlist and fail to remove yourself before this window, you will lose the class credit.

running late

Please plan to arrive at least 5 minutes prior to the start of your scheduled class. if you are late your spot may be given to a standby student and you may be charged for a late cancel. if no one claims the spot you are welcome to join us up to 5 minutes after your scheduled class time. after that, please reschedule.

For safety purposes, we ask that all new clients arrive at least 10 minutes prior to the start of class for a proper instructor introduction and megaformer orientation. if you do not arrive early for an orientation you will not be permitted to enter the class. safety first.